Thank you for shopping at ebadshopping. We appreciate the trust you have placed in us and are committed to providing you with a satisfying shopping experience. Please read our Refund and Returns Policy carefully to ensure you are fully aware of your rights and our obligations.

1. Returns

1.1. We accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

1.2. To initiate a return, please contact our customer service team at ebadhassan3400@gmail.com with your order number and details about the product you would like to return. We will guide you through the return process.

1.3. Customers are responsible for return shipping costs unless the return is a result of our error (e.g., you received a defective or incorrect item). In such cases, we will provide a prepaid shipping label.

2. Refunds

2.1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

2.2. If your return is approved, a refund will be processed to the original method of payment within 15 days. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

2.3. If your return is rejected, we will provide a detailed explanation, and the item will be shipped back to you at your expense.

3. Exchanges

3.1. If you received a defective or damaged item and need to exchange it for the same item, please contact us at ebadhassan3400@gmail.com within 7 days of receiving the product.

3.2. If the item is no longer available, we will offer you a suitable replacement or issue a refund.

4. Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Gift cards
  • Downloadable software products
  • Personalized or custom-made items

5. Cancellations

5.1. You may cancel your order within 24 hours of purchase. After this period, the order may have already been processed and shipped.

5.2. To cancel an order, please contact us at ebadhassan3400@gmail.com with your order number.

6. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at ebadhassan3400@gmail.com.

We reserve the right to update or modify this policy at any time without prior notice. Please check our website for the most up-to-date version of our Refund and Returns Policy.